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Premium Classic

  • Handcrafted Excellence

    Immerse your space in the artistry of handcrafted modern rugs. Rugistans takes pride in meticulously crafting each rug using the finest New Zealand wool, ensuring timeless elegance and superior quality.

  • Luxury in Every Fiber

    Experience the epitome of luxury with rugs hand-tufted from New Zealand wool. Rugistans.com brings you a collection where every fiber tells a story of opulence, inviting you to indulge in the rich texture and sophistication of our meticulously crafted rugs.

  • Quality Assurance and Customer Satisfaction

    At Rugistans, customer satisfaction is our priority. We are committed to delivering exceptional products. If you encounter any issues, our responsive customer service team is ready to assist, ensuring a seamless and enjoyable experience.

Frequently Asked Questions (FAQ)

Q: How are Rugistans rugs crafted?

A: Our rugs are meticulously handcrafted using the finest New Zealand wool. Each piece undergoes a detailed hand-tufting process, ensuring superior quality and timeless elegance.

Q: Can I customize a rug to suit my preferences?

A: Absolutely! Rugistans.com offers fully customizable rugs. Choose from various designs, sizes, and colors to create a unique piece that aligns with your individual style.

Q: What is the delivery time for customized rugs?

A: Delivery times for customized rugs may vary. We strive to fulfill orders promptly, and estimated delivery dates will be provided during the checkout process.

Q: How can I track my order?

A: Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track your rug's journey to your doorstep.

Q: What is your return policy?

A: If you receive a damaged or defective rug, please contact our customer service within 7 days. We will guide you through the return process, and for damaged items, return shipping costs will be covered by Rugistans.

Q: How do I contact Rugistans customer service?

A: For any inquiries or assistance, you can reach our customer service team at [contact@rugistans.com]. We are here to help with any questions you may have.